Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you use our services:

Information You Provide

• Account information (name, email address) when you register for Inner Space
• Payment information when you subscribe or make donations (processed by Paystack)
• Communications when you contact us or participate in our community
• Survey responses or feedback you choose to provide

Information Collected Automatically

• Device information (browser type, operating system)
• Log data (IP address, pages visited, time spent on pages)
• Usage patterns through cookies and similar technologies

2. How We Use Your Data

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you notifications about your account or services
• Respond to your comments, questions, and support requests
• Send you updates about teachings, events, and new content (with your consent)
• Analyze usage patterns to improve user experience
• Protect against fraudulent or unauthorized activity

3. Cookies & Analytics

We use cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us:

• Remember your preferences and settings
• Understand how you interact with our website
• Measure the effectiveness of our content
• Improve our services based on usage data

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect anonymous information about how visitors use our site. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

4. Third-Party Services

We work with trusted third-party services to operate our website:

Paystack (Payment Processing)

We use Paystack to process payments securely. When you make a payment, your payment information is sent directly to Paystack and is subject to their privacy policy. We do not store your full credit card details on our servers.

YouTube (Video Content)

Some pages embed YouTube videos. When you view these videos, YouTube may collect information about your viewing activity according to their privacy policy.

Email Services

We use email service providers to send transactional and marketing emails. These providers have access to your email address only for the purpose of sending communications on our behalf.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption of data in transit using SSL/TLS
• Secure storage of passwords using industry-standard hashing
• Regular security assessments and updates
• Limited access to personal information by authorized personnel only

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data under certain circumstances
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured, machine-readable format

To exercise any of these rights, please contact us using the information below.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we need to retain certain information for legal or legitimate business purposes.

8. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the “Last updated” date. We encourage you to review this policy periodically for any changes.